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Our Mission Is Simple: To Help Those Who Help Others

Our Story

From 2001-2004, our executive director and founder, Heidi Milch, LMSW, was running a federally funded grant program for pregnant teenagers. She realized that the program and countless others like it were collecting troves of data but generating hardly any analysis—and even less insight on how to improve outcomes for their clients.

Recognizing that the information gathered by nonprofits could be used to help so many, Heidi worked with the Erie County Department of Mental Health and New View Alliance (formerly New Directions and Gateway-Longview) to form a new organization focused on building capacity through modern data approaches. CCNY brings together brilliant people with diverse professional backgrounds and experiences who are motivated by the same goal: to solve that problem for everyone.

We’re driven to understand exactly what our clients need to make an even greater impact on the communities that they serve—on their terms.

Learn More About How We Solve Problems

Why Work With Us. 

We approach things differently. Rather than rushing through a challenge, we take the time to understand every aspect of it from your point of view. Once we have that foundation, we’ll work together to develop and implement a solution that addresses what’s really going on. Because the way to build something that lasts is from the ground up.

1

Expertise

Our data analysis, evaluation, and quality improvement teams work together to identify the services and solutions that suit your needs.

 

2

Empathy

We’re committed to working alongside you, meeting you where you are, understanding where you’re coming from, and trusting your vision for where you want to go.
3

Effectiveness

We focus on building useful, feasible implementations—not giving fleeting recommendations or saddling you with proprietary platforms and never-ending upsells.
4

Ethics

We always approach data in a way that centers human decision-making, respects privacy, and upholds security. This applies to everything from artificial intelligence to data usage and presentation.

 

Who We Work With.

  • Behavioral Health Organizations
  • Foundations
  • Government
  • Health and Human Service Organizations
  • Nonprofits
  • Private Sector
  • Program Partners
We’ll find your solution together.

Share your challenge.

Linking information, insights, and impact starts with getting connected. Contact CCNY to get started.

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